We are Certified
Certified for Trust and Transparency
Sustainability and transparency go hand in hand. Without clear, verifiable practices, sustainability risks becoming just a promise. That’s why we lead the way in compliance, meeting strict European regulations and holding internationally recognised certifications that demonstrate our commitment to quality, data security, environmental responsibility, and safe operations.
Working with a certified partner is essential for organisations looking to meet their ESG goals, comply with frameworks like CSRD, and ensure the responsible handling of IT assets across their entire lifecycle. From refurbishment to recycling, every step of our operation is governed by independently audited standards.
Below is an overview of the certifications we hold and what they stand for.
R2v3 – Responsible Recycling
The R2v3 (Responsible Recycling) standard is the leading global benchmark for the responsible handling of used electronic equipment. It ensures that strict environmental, safety, and data protection practices are followed throughout the entire value chain. From initial use to end-of-life.
For our ITAD services, R2v3 certification guarantees full transparency and traceability, showing exactly how devices are processed, reused, and recycled across the value chain. Our cooperation with supply chain partners is equally transparent and traceable.
HP Amplify Impact – Flex IT Sales Leader Status
With Sales Leader status and a 90% score, Flex IT ranks among HP’s top-performing partners worldwide, well above the peer average. It confirms that sustainability is embedded in our business and gives partners a proven circular IT leader with measurable impact.
ISO 9001 – Quality Management
ISO 9001 sets the global standard for quality management systems. It ensures we consistently meet customer requirements and continuously improve our processes. For partners and clients, it means reliable delivery, clear communication, and a proven commitment to quality at every stage.
ISO 14001 – Environmental Management
ISO 14001 is the internationally recognised standard for environmental management systems. It helps us reduce waste, improve resource efficiency, and minimise our footprint. This certification supports our sustainability strategy and demonstrates our accountability to environmental responsibility.
ISO 45001 – Occupational Health & Safety
ISO 45001 focuses on occupational health and safety management. It ensures safe working conditions, reduces risks, and promotes wellbeing across our operations. This certification confirms that we prioritise our people and partners by embedding safety into our daily practices.
ISO 27001 – Information Security Management
ISO 27001 sets the global benchmark for information security management systems. It demonstrates that we protect sensitive data through robust processes, secure IT systems and continuous risk assessment. For clients, it ensures trust and compliance when handling company and customer data.
Recertification is in process
View ISMS statement
Weeelabex – Waste Electrical and Electronic Equipment (Cenelec 50614)
WEEELABEX certification ensures that the treatment and reuse of electronic waste follows strict European standards. It covers everything from collection and sorting to repair and recycling, giving partners confidence that end-of-life devices are handled responsibly and transparently.
Our trusted partnerships
Brands we work with
Managing IT
Excellence in IT Services
One-Stop Shop
We are the only provider in Europe covering all five domains: New, Refurbished, ITAD, Demo, and Rent. Everything under one roof.
High Quality
Refurbishment Experts
With over 30 years of experience, two circular centers in Europe, and being HP’s official partner in the HP Certified Refurbished program, we have built our name as true experts in refurbishment.
Certified & Transparent
We lead the way in compliance, meeting strict regulations and certifications across Europe. Transparency is built into everything we do.
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Helpful information at a glance
Flex IT – Q&A
Here you can find answers to common questions about our products and services. If you do not see what you are looking for, please reach out to us.
What products and services does Flex IT offer?
We provide circular IT solutions for businesses. These include selling, renting and leasing IT hardware, as well as certified Buy Back and ITAD services.
Do you sell directly to consumers?
No. Flex IT works with business customers and resellers only.
Can I request a quote?
Yes. Please contact your local Flex IT sales office for a tailored quote.
What is Approved Selection?
Approved Selection is Flex IT’s own brand for premium refurbished products. These devices are A+ grade, with minimal signs of use and warranty included.
Will my computer come with the correct keyboard layout?
Yes. We localize all computers to the delivery country unless you request otherwise. Around 95% of our models support keyboard localization, depending on availability.
What is the difference between refurbished and remanufactured?
Remanufactured devices are restored by the original manufacturer to like-new condition. Refurbished devices are restored by Flex IT or other professional refurbishers, offering different gradings.
Are refurbished devices the same as used devices?
No. Used devices are resold without restoration. Refurbished devices are tested, repaired and certified, including a warranty.
How do I know the grade of a product?
Each product listing clearly shows its grade, based on the Flex IT grading system.
Do circular products have different warranties?
Yes. New and remanufactured devices carry the manufacturer’s warranty. Refurbished and demo products come with Flex IT warranty, often comparable in length and quality.
Do circular products cost less than new ones?
Yes. Circular products are usually more affordable than new ones, though exact prices depend on model, condition and specifications.